FAQ's
The registration process is simple and easy. All you need to do is click the "Register" button on the website page and fill out the mandatory fields required in the form that appears on the screen
To recover your username/password, click the "Forgot Password" button on the page. An auto-generated email with a temporary password will be sent to the registered email-id, and from there, you need to click "Reset Password."
The procedure here is tedious, complicated, and lengthy. No stipulated approach can regulate the process, as it is conceptually unique for each client. Our team will try its best to help you. All we can urge you to remember your login details.
The player can create only one account per person. If multiple accounts are made, it will be considered a violation of rules and regulations. Cosmo Slot holds full rights to ban your account and confiscate the funds available in the account.
Yes, we do provide the option to delete the casino account. An email needs to be sent to our team requesting account closure. Once we receive an email, the team will send confirmation with the date and day about the permanent closure of your account.
It can be a temporary issue. We urge you to follow the procedure mentioned below to continue your gameplay. Reload the page again. OR Restart the browser (Google Chrome, Mozilla Firefox, Opera, Internet Explorer, Safari). OR Clear browser history with Cache data. OR Contact the support team immediately if the problem continues.
The player has not had to worry at all. There would be no data loss, and you/the player can continue their game from where it was left/interrupted.
Yes, submitting the required proof of identity while withdrawing/depositing funds in the account is necessary.
Yes, you can. You can keep a minimum deposit of funds in your account to avoid significant losses. It will indeed limit your gameplay too.
We understand the importance of our players and, with due respect, follow the necessary steps to keep the data safe and secure.
Once the registration process is completed, a player may not have access to change the currency.
The Casino offers multiple types of currencies. You can check the same mentioned on the payment page.
An account's restoration frequency is in a fraction of time or instantly.
Once the players submit their proof of identity, the withdrawal process can continue for 0-48 business hours. It is based on authenticating identity documents.
To know the value, you must check the "Payments" Page.
No, there are no hidden charges that would be charged for deposit/withdrawal of funds.
Yes, there are. Kindly refer to our "Terms and Conditions" page.
As a rule, after receiving all the necessary documents, files, and ID proof, it does not take much time.
The payment method offered by us is Skrill. It is one of the safest and most securest modes of payment gateway that allows all purchases and transactions to be carried out.
Kindly refer to the page "Bonus Policy." It shares the process of how to claim /get the bonus.
Online Game today is incomplete without receiving any rewards or "bonuses." Every Casino and online gaming platform offers them. However, there are queries that the players undergo. So, for all such questions, we will assist you and give you a proper response. To avail the benefits of bonuses and rewards, register with us today. We have incredible and enjoyable bonus offers that no other online gaming platform can match. So, start your Game with the first exciting and thrilling gaming experience.
The start of playing games is with safety and precautions. Your Game, winning amounts, playing patterns, and deposits, are nothing unless it is safe and secure. The games listed on the website are useless unless they have proper licenses and security updates. To ensure the safety of our players, we have installed all the necessary stages and steps required for maintaining the confidentiality of a player. When choosing a casino from our website, you can feel confident that your personal information, payment details, and, most importantly, your money are in safe hands.
When it comes to online playing, a player must have accurate information and valuable tips. It is the time when you require support and assistance from experts. We have a team of highly skilled and experienced casino enthusiasts who have a vast knowledge of the gaming industry. It would not be wrong to say that with our broad network in the industry, we can and are offering unique and fantastic games with good rewards, bonuses, spins, and gaming solutions. For the players who are serious about their fun and gameplay, we have Cosmo Slot available for them.
There is no specific limit when you play games. We are offering 20 games that will make you feel delightful when playing games online. Also, the number of exciting games will be increasing in the coming days/times. So, stay tuned to get exciting games coming on your way.
You can always connect with the team online via chat support or send us an email with your query. We will always be available to serve you as soon as possible.